Our primary customer base is Mount Desert Island (Bar Harbor, Hulls Cove, Salisbury Cove, Town Hill, Hall Quarry, Northeast Harbor, Otter Creek, Pretty Marsh, Seal Harbor, Somesville, Southwest Harbor, Bass Harbor and Seal Cove) but can also serve surrounding areas in Trenton, Lamoine and Ellsworth.

For all new bookings, a credit card is required along with a deposit. You can use any major credit card to make the payment. We are also happy to offer PayPal as an additional mode of payment. The deposit will lock in the service and will be applied as a credit towards the bill, with the remaining balance due upon completion of the service.

Please help us to serve you and our other clients by giving us as much advance notice as possible. We kindly request a minimum of 24 hours prior notice if you wish to reschedule/cancel your appointment. If we are not notified within this time frame, your deposit will be forfeited.

Booking our cleaning services is as easy as a few clicks! Simply select the service you require and hit the "Book Now" button to proceed to our scheduling page. From there, choose the package and select a suitable date and time that aligns with your schedule. Fill out your details and submit your payment information. Following that, you will receive an email confirming your booking! Our team will follow up with you to gather any additional information. Once the process is complete, all you have to do is sit back, relax, and await for our team of cleaners to arrive at your scheduled service. If none of our current packages work for you, please don't hesitate to reach out! We understand that cleaning needs vary and would be happy to tailor a service to your specific needs.

If you think your pet will be anxious around our cleaners, you can make temporary arrangements for them while we are in your home. Also, for the safety of our team, we cannot feed and walk pets, clean cages and/or perform other pet related activities. Thank you for understanding!

We do not guarantee same-day bookings. But, depending on the day, we can often meet this requirement. If you book online for a same-day service, we will notify you right away if we can't meet the request and propose an alternate date or time.

Homes of Acadia and our team of cleaners are fully insured so you can trust that your property is in good hands. We spare no expense in guaranteeing that all aspects of our services are covered for your protection.

Yes we do! This service is more detailed than our standard cleaning service as it requires scheduling and coordination. To avail of this service, simply send us an email at hello@homesofacadia.com with the information below. We will get back to you with a detailed quote and discuss our availability. Name: Phone number: Email address: Location and square footage of your rental: How often will the cleanings be: Turnover dates if available: Airbnb link if available:

At Homes of Acadia, we understand how important it is to know that your information is safe. All online payments entered into our reservation system are processed through Square, a leading online payment platform that uses a 256-bit SSL encryption. This ensures that your confidential information is kept safe from unauthorized access. You can trust us with your payments knowing that we take every step to provide a secure and seamless online transaction experience.

Yes we do! Our satisfaction guarantee gives you the peace of mind you need to trust our service. We'll make every effort to make things right, or even re-clean your home. Please note that refunds are not offered. Re-cleans will only be offered if we are notified in writing (pictures included) within 24 hours of the appointment. A re-clean appointment will be scheduled within seven days from your date of service.

We are always on the lookout for talented individuals who can deliver superior service to our clients! If you are interested in joining our team, we welcome you to submit your application and resume to hello@homesofacadia.com. Our hiring team will review your application and get in touch with you to schedule an in-person interview. During the interview process, we will ask questions to better understand your experience, skills, and qualifications. We will also share information about our company values, work culture, and expectations. We look forward to reviewing your application and discussing your potential to join our team at Homes of Acadia.

At Homes of Acadia, we pride ourselves on providing high-quality and reliable cleaning services to our clients. Our flexible scheduling options make it convenient for you to schedule your cleaning appointments according to your needs. We have also developed a user-friendly booking system that simplifies the process of booking our services online. Homes of Acadia is dedicated to delivering exceptional cleaning services and excellent customer service. We hope you choose us for all of your cleaning needs!

At Homes of Acadia, nothing is more important to us than the safety and trust of our clients. We understand that allowing someone to come into your home requires a great deal of trust, which is why we have implemented several measures to provide our clients with peace of mind. Our cleaners are subject to a rigorous selection process that includes a nationwide background check and an in-person interview. This process ensures that we only work with trustworthy individuals who can deliver excellent service to our clients. When you choose Homes of Acadia, you are choosing a reliable and trustworthy cleaning service that puts your safety and satisfaction first.

We charge a flat rate for our services based on the square footage of your house. This ensures that you receive a fair and consistent price, regardless of the complexity of the cleaning job. To learn about the specific pricing for each of our services, please see the service description on our website. We strive to provide affordable pricing without compromising the quality of our services. If none of our current packages work for you, please don't hesitate to reach out! We understand that cleaning needs vary and would be happy to tailor a service to your specific needs.

Here are some simple steps to follow prior to us arriving for the cleaning: Make your home accessible and make sure to provide us instructions to get in. If your home has an alarm, please ensure that it is turned off before your appointment. Do a quick clutter pick-up (toys, junk mail and loose change). Have your valuables put away and secure fragile items to avoid accidents. Communicate any questions or special requests.

Yes, we will provide all the necessary cleaning supplies and equipment, carefully chosen to ensure the utmost quality and hygiene standards. Our cleaners are trained to use these tools efficiently and safely, adhering to our strict cleaning protocols. We understand that each cleaning service is unique, and that is why we work closely with our clients to customize our services and meet their specific needs.

You do not have to be home for the cleaning. If not already provided, we will reach out to you on or before the day of the service for instructions on how to enter the property. Alternatively, you are welcome to stay home during our visit. Our team of house cleaners comprises trustworthy, friendly professionals, who work on a schedule. We recommend allowing them enough space to work seamlessly and efficiently to get the job done.

The best way to reach us is via email at hello@homesofacadia.com. We strive to provide speedy responses to all inquiries and will do our best to reply as soon as possible.

Creating an account with Homes of Acadia is quick and simple. To create an account, follow these simple steps: Go to homesofacadia.com and click MY ACCOUNT on the top of the home page. Click "Sign up with email" and fill in your personal details. Confirm your email address. Once you’ve created an account, you will be able to create a profile, manage your bookings and update your account settings. Note: If you have previously booked an appointment with us, please use the same email address. For mobile version, MY ACCOUNT is at the bottom of the home page.

Yes we can! Just send us an email and we can set a schedule that works for both of us.